Privacy Policy

1. Information We Collect

We collect minimal information to provide and improve the Service:

• Anonymous UID: A unique identifier assigned to you upon first connection.
• Voice Data: Audio streams are processed in real-time and not stored permanently.
• Device Information: Basic device and browser details for compatibility and performance.
• Payment Information: All payments are processed by Stripe. We do not store your credit card details.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service.
• Improve user experience and troubleshoot issues.
• Process transactions (via Stripe).
• Send occasional service-related updates.

3. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with third-party services necessary for operation:

• Stripe: For payment processing.
• Hosting Providers: For server infrastructure.
• Legal Authorities: If required by law.

3.1 International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our servers and service providers are located. These countries may have data protection laws that differ from your jurisdiction.

For users in the European Union, the UK, or Switzerland, we rely on the following legal bases for data transfers:

• Standard Contractual Clauses (SCCs): We use EU-approved standard contractual clauses for data transfers to the U.S. and other third countries.
• Data Privacy Framework (DPF): Where applicable, we comply with the EU-US Data Privacy Framework.

By using the Service, you consent to the transfer of your data to the United States and other jurisdictions as described in this policy.

4. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain minimal data for as long as necessary to provide the Service. Voice data is not stored after the conversation ends.

6. Your Rights

You may request access, modification, or deletion of your data by contacting us. We will respond within a reasonable timeframe.

6.1 International Data Subject Rights (GDPR, CCPA, etc.)

Depending on your location, you may have additional rights regarding your personal data:

• EU/UK (GDPR): Right to access, rectify, delete, restrict processing, data portability, and object to processing. You also have the right to lodge a complaint with your local data protection authority.
• California (CCPA/CPRA): Right to know what personal data we collect, right to delete, right to opt-out of sale (we do not sell data), and right to non-discrimination for exercising your rights.
• Other Jurisdictions: Rights may vary. We will handle all requests in accordance with applicable law.

To exercise any of these rights, please contact us at [email protected]. We will respond within the timeframe required by your local law (typically 30 days).

7. Children's Privacy

7.1 Global Age Standards

Different countries have different standards for digital consent:

• United States (COPPA): We do not knowingly collect data from children under 13. If we discover such data, we delete it immediately.
• European Union / EEA / UK (GDPR): The default age of digital consent is 16. In member states that have lowered it to 13, we still enforce our 18+ policy for this Service.
• Canada: We comply with applicable provincial age requirements.
• Australia: We comply with the Privacy Act and enforce our 18+ access policy.

7.2 Children Under 13 (COPPA & Global)

We do not knowingly collect personal information from children under 13, regardless of location. If you are under 13, please do not attempt to use the Service or send any information about yourself to us.

If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will:

• Delete that information immediately;
• Terminate the child's access to the Service;
• Take reasonable steps to prevent future access.

7.3 Users Between 13 and 17

Users between the ages of 13 and 17 may only use the Service with verifiable parental consent and only if their jurisdiction allows such use. We reserve the right to request proof of parental consent at any time. If we are unable to verify such consent, we will terminate access and delete associated data.

7.4 Parental Rights (Global)

If you are a parent or legal guardian and believe your child under 18 has used the Service without your consent, please contact us at [email protected]. We will:

• Verify your identity as the parent or guardian;
• Review any data associated with your child;
• Delete your child's information upon request;
• Take steps to prevent further use by your child.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].